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Get Started — Book Your First Pickup

The Process

Four steps to effortless laundry.

From your door to ours and back — here's exactly what happens when you book with Maison Linen Services.

01

Book your pickup

Fill out the booking form and we'll confirm your pickup time within a few hours. Morning, midday, or evening — we work around your schedule.

Tell us your preferred day and time window
Let us know how many bags you need picked up
We confirm by phone or email within a few hours
Add any special instructions for your driver
02

We collect your bag

Your Maison driver arrives during your confirmed window. Leave your bag at the door or hand it off — completely contactless if you prefer.

Leave at the door or hand off directly
Text confirmation sent once your bag is collected
Each bag weighed and photographed before processing
No interaction required — contactless by default
03

Washed, dried & folded

Your clothes are washed to your preferences, dried at the right temperature, and folded by hand with care. Standard detergent and fabric softener always included.

Sorted by color and fabric weight before washing
Standard detergent included — hypoallergenic upgrade available
Fabric softener (liquid or sheets) always included
Folded by hand and stacked neatly by category
04

Delivered to your door

Within 48 hours your freshly laundered and folded clothes are returned to your door. You'll get a delivery notification when we're on the way.

Delivered in clean, sealed reusable Maison bags
Contactless drop-off by default with photo confirmation
Rush delivery within 24 hours available on request
Your Profile

We remember everything.

Set your preferences once — applied automatically every order. Change them anytime from your profile.

Detergent type (standard or hypoallergenic)
Water temperature preference (cold, warm, or hot)
Fabric softener (liquid or sheets — always included)
Stain treatment (always, ask first, or never)
Fold style (standard, minimal, or hang-ready)
Contactless preference (always, optional, or in-person)