How It Works — Maison Linen Services

Book your pickup

Fill out the booking form on our homepage and we'll confirm your pickup time within a few hours. Morning, midday, or evening — we work around your schedule.

Tell us your preferred day and time window

Let us know how many bags you need picked up

We confirm by phone or email within a few hours

Add any special instructions for your driver

We collect your bag

Your Maison driver arrives during your confirmed window. Leave your bag at the door or hand it off — completely contactless if you prefer.

Leave at the door, a spot, or hand off directly

Text confirmation sent once your bag is collected

Each bag weighed and photographed before processing

No interaction required — contactless by default

Washed, dried & folded

Your clothes are washed to your preferences, dried at the right temperature, and folded by hand with care. We sort, treat stains if requested, and package everything neatly.

Sorted by color and fabric weight before washing

Washed with your preferred detergent — standard included

Dried at low-to-medium heat to protect fabric integrity

Folded by hand and stacked neatly by category

Delivered to your door

Within 48 hours your freshly laundered and folded clothes are returned to your door. You'll get a delivery notification when we're on the way.

Delivered in clean, sealed reusable Maison bags

Contactless drop-off by default with photo confirmation

Rush delivery within 24 hours available on request

Add-ons and overages invoiced automatically after delivery

Your Profile

We remember everything.

Set your preferences once — applied automatically every order. Change them anytime from your profile.

Detergent type (standard, hypoallergenic, or premium)

Water temperature preference (cold, warm, or hot)

Fabric softener (liquid, sheets, or none)

Stain treatment (always, ask first, or never)

Fold style (standard, minimal, or hang-ready)

Contactless preference (always, optional, or in-person)

Four steps to effortless laundry.

Book your pickup

We collect your bag

Washed, dried & folded

Delivered to your door

We remember everything.

Ready to hand it over?